The best payment reminder is the one sent before the due date - it catches the forgetful majority while everything is still friendly. Here's the full sequence; swap the brackets and go.
1. The due-soon nudge (3 days before)
"Hi [Name], a friendly heads-up that invoice #[number] for $[amount] is due on [date]. Here's the payment link whenever you're ready: [link]. Thank you!"
2. Day one overdue - assume good faith
"Hi [Name], hope you're well! Invoice #[number] ($[amount]) was due yesterday - here's the link in case it slipped through: [link]. Thanks so much!"
3. One week overdue - request a commitment
"Hi [Name], following up on invoice #[number], now a week past due. Could you let me know when I can expect payment? If anything's holding it up, I'm happy to help sort it out: [link]"
4. Two weeks+ - terms and consequences
"Hi [Name], invoice #[number] is now [X] days overdue. Per my payment terms, [late fee / work pauses] after [date]. I'd much rather not get there - can we settle this by [day]? [link]"
5. The one everyone forgets: the thank-you
"Payment received - thank you, [Name]! Always a pleasure. See you on [next date]."
Thirty seconds that trains prompt payers to stay prompt.
Or never send these manually again
Ivy sends due-soon and overdue reminders automatically, with a pay link in every message. You just watch invoices close.
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