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Local SEO Basics for Service Businesses (No Jargon)

97% of consumers read reviews before choosing a local business, and AI tools are now the third most popular source of recommendations. The four things that matter.

2026-07-05 · 6 min read · Ivy Blog

When someone in your town searches "massage therapist near me," a small number of businesses get shown and everyone else doesn't exist. Local SEO is just the practice of being in the first group - and for a solo business it comes down to four things.

1. Your Google Business Profile is half the game

It's free, and it powers the map results where local intent concentrates. Complete every field, add real photos, keep hours current, and post occasionally. An unclaimed or half-empty profile is the single most common local SEO failure.

2. Reviews are a ranking factor - and the deciding factor

BrightLocal's survey: 97% of consumers read reviews for local businesses, and 31% will only choose businesses rated 4.5+ stars. Review volume, recency, and your responses all feed both rankings and the human decision after the click.

The operational answer is an automated ask after every completed appointment - see our review guide.

3. Your website confirms what the profile promises

Name your service and city in your page title and headings ("Deep-tissue massage in Boise"), keep name/address/phone identical everywhere, and make sure the site loads fast on phones. That's most of on-page local SEO for a service business - the exotic stuff matters far less than these basics done consistently.

4. The new entrant: AI recommendations

BrightLocal found the use of ChatGPT and other AI tools for local business recommendations jumped from 6% to 45% in a single year - becoming the third most popular source of recommendations.

AI assistants lean on the same public signals - your reviews, your profile completeness, clear factual text on your site. The playbook above now earns you visibility in two channels at once.

SEO plumbing, handled

Ivy websites ship with SEO-friendly rendering, sitemaps, and robots.txt automatically - and collect the reviews that local rankings feed on.

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